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Tracey L
1 reviews | Active since Mar 2019
26 Mar 2019, 16:41
FNB connect over a month and still no ITC number
My husbands phone was ****** 20/02/2019 he went to blacklist the phone on 21/02/2019 and to this day 26/03/2019 we cannot get an ITC number!!!! We need to claim from insurance this is ridiculous. How hard can it be. If we loose our insurance claim is FNB going to pay us out?
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Replies (2)
FNB (First National Bank)'s replyOfficial
26 Mar 2019, 17:05Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply26 Mar 2019, 17:05
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
TL
Tracey L's updateReviewer Update
29 Apr 2019, 12:32It is now the 29/04/2019 and we still have no ITC number!!!!!!!!!!! Over 2 months and you can't blacklist a phone. This needs to be sorted out immediately.
TL
Tracey L's update29 Apr 2019, 12:32
Reviewer Update
It is now the 29/04/2019 and we still have no ITC number!!!!!!!!!!! Over 2 months and you can't blacklist a phone. This needs to be sorted out immediately.