FNB Connect Outage

FNB Connect promises high availability of both voice and data services using both Vodacom and Cell C networks. Over the past 2 weeks there has been major outages of their services affecting both Voice and Data networks with absolutely no sign of anyone attending to the problem. When you call them they say that there are aware of a problem but it has since been fixed, but when you insist that the problem still exists they tell you to change settings on your device to airplane mode and then back to normal and it should work, Then you call them again to tell them that it didn't work then they tell you that they are working on the problem. Can someone from FNB please respond to this horrible service by FNB which is impacting on their reputation. This is now going into 3 weeks of unplanned downtime and they are not bothered in fixing the issue.