1 reviews | Active since Dec 2016
FNB Connect or rather Disconnect
<p>Fnb should stick to Banking Services and leave well-known Service Providers such as Vodacom to cater for our Telephonic and Data needs.</p> <p>I have been Banking with FNB for years now and when they sold me their Fnb Connect product I though…why not try it. To this day I regret porting my sim card. The call center has extreme poor service with rude agents like Busi Vilani who refused to transfer me to her line manager and she hung up on me and never escalated my query. I have recording for the calls and would like to share them so that friends can be aware. Busi Vilani sent me an automated sms which was modified and incomplete. I just want them to cancel this month to month contract and leave me alone. Moving my Banking services to Nedbank. Till this day my query is not resolved after I escalated on the 25/11/2016.</p>
Hi Amukelani,
Will await for your feedback, please request all call recordings for interactions i made with the Centre and I’d be happy if this is cancelled with immediate effect as i am sure that i want no dealings with FNB CONNECT EVER.
Hi Amukelani,
Will await for your feedback, please request all call recordings for interactions i made with the Centre and I’d be happy if this is cancelled with immediate effect as i am sure that i want no dealings with FNB CONNECT EVER.
Hi Amukelani,
My query has not been resolved till day.I have been promised callbacks from Rahim Salamaan and Nthabiseng Raesele as well.I really don't know what's hard with resolving my issue.
Hi Amukelani,
My query has not been resolved till day.I have been promised callbacks from Rahim Salamaan and Nthabiseng Raesele as well.I really don't know what's hard with resolving my issue.