TM
Thembisa M
1 reviews | Active since Oct 2011
28 Jul 2022, 10:01
FNB Connect Ops department.
My device order was returned and no one from FNB knows why and they didn't bother to call me about it. I had to call to find out. It's been 3 days and after following up I've been told the matter has been escalated and it will take 3 days to respond. Why was the order returned? Why was I not notified?
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Thembisa M's updateReviewer Update
28 Jul 2022, 14:38One of your consultants called me but he doesn't have answers. Apparently, the device was cancelled because I did not meet certain criteria. Mhm..... How was it disbursed then? And why didn't anyone call me to notify me of these 'criteria'? What exactly happened?
TM
Thembisa M's update28 Jul 2022, 14:38
Reviewer Update
One of your consultants called me but he doesn't have answers. Apparently, the device was cancelled because I did not meet certain criteria. Mhm..... How was it disbursed then? And why didn't anyone call me to notify me of these 'criteria'? What exactly happened?