1 reviews | Active since Oct 2009
FNB Connect O.O.B. rip-off
<p>I have a small data bundle for a backup and I've changed my spend limit to R95 more than once and everytime it changes back to R500 without me knowing it and I end up with a R500 account for out of bundle charges. I would like to change it to R0 limit but the system does not allow it. I want to know why is this happening and if it continues how can I get out of this stupid contract.</p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)