FNB Connect number port: Cannot receive calls for 7 days after porting to FNB Connect

<p>I've tried helping my mom on twitter and Facebook to no avail. Its been a week now since the number port to FNB Connect, still cannot receive phone calls. She does catering and relies on this number and losing out on business, this is unacceptable.</p> <p> </p> <p>Can anyone please contact her on ********** (Husband)? last correspondence below, actually very funny if you understand the situation.</p> <p> </p> <p>date: Thu, Aug 11, 2016 at 1:00 PM</p> <p> </p> <p>On Thursday, August 11, 2016 12:34 PM, ROESDIYA JACOBS ********** wrote:</p> <p><br />Good Day</p> <p>Once again I find it strange that you get my cell no to ring to voicemail?????? Please call me on ********** . This problem is now becoming irritating.</p> <p>Regards<br />Roesdiya</p> <p><br />On Thursday, August 11, 2016 11:53 AM, FNB - FNB Connect ********** wrote:</p> <p><br />Good day</p> <p>We acknowledge receipt of your query and would like to inform you, that we have tried contacting you and your cellular phone rings to voicemail.Please advise of an alternate number.</p> <p>For any further queries please contact us on <br /> ********** <br />Kind regards <br />FNB Admin<br />To read FirstRand Bank's Disclaimer for this email click on the following address or copy into your Internet browser: <br />https://www.fnb.co.za/about-fnb/legal-matters/email-disclaimer.html</p>