1 reviews | Active since Aug 2016
Fnb connect no where to be found..
<p>Yesterday I received a call from the fnb connect number telling me that my number had been incorrectly linked to another account.</p> <p> </p> <p>This had been uncovered while that customer was in the process of cancelling his subscription. I was then told various things about a migration to "always on" that was never communicated to me before.</p> <p> </p> <p>Needless to say, when I got home from work, I had no Internet connection. And after a 40min call, holding for an operator yesterday and today, I am yet to speak to someone.</p> <p> </p> <p>FNB, call me back immediately before I cancel my private clients cheque and credit cards and move both my home loans to a bank that answers the phone..</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ********** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ********** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)
