FNB Connect - NO VOICEMAIL FOR ONE YEAR

Dear FNB,

This is my FIFTH HelloPeter complaint regarding the same issue. I have previously complained on the 9/3/2017, 23/1/2017, 12/12/2016 and the 30/11/2016. IN addition to this I have probably spent hours on the line with your call centre agents.

MY VOICEMAIL STILL DOES NOT WORK!

Seriously guys, it has almost been a year since my very first complaint. Either your agents have no idea about it, the complaint is "closed" without ever checking why or "it has been escalated to Cell C.

Regardless of what your excuse is, your voicemail still does not work.

Please contact me TODAY, with a solution - I am tired of following up on YOU for a service I pay YOU for which YOU are not providing.

Regards,

Rob