MH
Motshedisi H

1 reviews | Active since Jan 2018

01 Apr 2019, 09:19

FNB connect no Smses

FNB Connect!

I am not receiving smses through FNB connect which is costing me so much time and money.

No more internet banking because I can not get an OTP.

I initially thought it was a setting on my phone until I tested it on another phone and same story.

I have had endless issues since I ported to FNB connect and I am not getting any help. This is so frustrating and overwhelming.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Apr 2019, 08:05
Official
 Good Day, 
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***F. 

Regards, Hello Peter Complaints Team 

*** (option one)