1 reviews | Active since May 2017
FNB Connect No Reply to Querie
<p>I have been struggling with multiple emails(9) going back and forth from me to FNB Connect and no response as to resolving the matter after saying it will be handled, attended to or be answered within 24 hours.</p> <p> </p> <p>Sterling reputation of the company ruined by a simple question about a package?</p>
Good day Ms. stiaanDN
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Good day Ms. stiaanDN
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***