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cheryl F

1 reviews | Active since Mar 2009

06 Feb 2018, 14:29

FNB Connect - no Invoice

hi there

i am an FNB connect Client

every month R539 gets subtracted from my account

i have requested an invoice - and i was told I can not get one

I am paying for a service and require the invouce for business purposes - how do i get one every month for the duration of my contract

Thanks Cheryl

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Feb 2018, 14:44
Official

Hello Chebs22 ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***