Fnb connect NIGHTMARE! !!!
I am completely fed up with FNB who's billing me and even HANDED ME OVER for collection; for a service i never requested.
Been trying to resolve this matter for almost a year and i thought it has been resolved when i spoke to Nadine Hoosein, only to get a call from collections today stating I've been handed over!!
Deeply dissapointed and don't see why i should trust you guys with my banking anymore.
Good Day,
Thank you for taking my call.
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
Thank you for taking my call.
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)