FNB Connect nightmare

<p>I ported my number about 2-3 weeks ago to FNB Connect and I have not been able to receive call or texts since then. At first, they said it may be due to a faulty sim and they replaced the SIM. Even with the new sim card, I do not received any phone calls or texts.</p> <p>When i called their call centre, the lady treated me as if i was lying and said someone must have my SIM in a phone because she could call the number but it was being dropped. The only way i could prove to her that my calls were not going through (because telling her that i had the SIM was in my hand as we spoke and reading out the serial number on the said SIM was not sufficient) was by inserting the SIM in another device and have her try call me again.</p> <p> </p> <p>And i cant port out of FNB Connect until my 60 days are up (!). The only thing they could offer was to escalate the problem and since they cant call me (!), i have to call back in 48 - 72 hrs.</p> <p> </p> <p>Extremely disappointing service all around.</p>