FNB connect needs to stop trying to be a Cell phone network

FNB connect needs to stop trying to be a Cell phone network and concentrate on banking. I’m a FNB private clients account holder and not able to get help from the FNB connect service department and no feedback regarding my Network problem. I have decided to port my number back to Vodacom and ask for refund. But will like to let FNB know that there support department is inadequately trained and have a lack of skill, and more it look like you have the same problem with your technical department. Hopefully FNB will stop Fooling around with Cellphone Network stuff they surly don’t know how to manage. Leave the High-tech stuff for the professionals.