FNB Connect? more like Disconnect

Item: FNB (First National Bank)
Rating: 1
Author: Andre A

Never have I experienced such a bad service. I'm losing out on a minimum of 15 calls per day thanks to FNB. Been trying to resolve the issue from the beginning of the year and not one person at the call center (147) knows what the hell is going on. When you ask to speak to a manager the ask you why...

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

21 Feb 2019, 10:46

Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with ref : *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)

FNB (First National Bank)'s reply21 Feb 2019, 10:46

Official

Andre A's updateReviewer Update

19 Mar 2019, 17:12

Update: Almost a month later and the problem still not fixed.

Andre A's update19 Mar 2019, 17:12

Reviewer Update

Update: Almost a month later and the problem still not fixed.