RK
Reshal K

1 reviews | Active since May 2017

09 May 2017, 16:34

Fnb connect misery

<p>I ported my number from Vodacom to Fnb and after the horrible service i ported my number back to Vodacom. Afterwards I was unable to receive calls from Vodacom numbers and ever since then Vodacom has been trying endlessly to get fnb to update the routing on my number without any luck. Fnb has to be the worst service provider and I'm on the verge of closing my bank account with them because they have no clue what service is nor do they give a damn about their customers. </p> <p>All I want is for them to fully port my number back to Vodacom.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 May 2017, 17:03
Official

Good day Mr. Reshalk

Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***