vC
vleen C

1 reviews | Active since Jan 2013

03 Mar 2017, 06:45

Fnb connect lost my business Of 15yrs

<p>I app**** for a cellphone 2 weeks ago & my number to be ported</p> <p>up to now i have no number and fone in use as the number was ported to another number by MiStAke! No one can seem to help and sort out the problem after over a week! Ive lost out so much business and looks like i have lost my cell numba i had for ova 15 years n now it looks like fnb will be loosing anuda client! </p> <p> </p>

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Mar 2017, 08:32
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

***

Tel number: *** (option one)

vC
vleen C's update03 Mar 2017, 08:35
Reviewer Update

Ive been hearing the same story since last week thursday... every1 wants 2 help but no1 can get my number back... i rather cance the contract n change banks, thanks!!!