1 reviews | Active since Jun 2014
FNB Connect Login
<p>I have been struggling with this issue for more than two months now. I want to know what happened to the fnbconncet website (www.fnbconnect.co.za). I cannot login on the page to view and or change my ADSL data. There used to be a login section, but now this website is dedicated to adverts only.</p> <p>When I spoke to FNB today, they told me that I have to speak to the ADSL department. They even gave me the direct number ( ********** ) and then proceeded to transfer my call. Needless to say that after 49 minutes of listening to the voice saying that they are experiencing very high call volumes, I gave up.</p> <p>Can someone please help? If you have discontinued all ADSL data services, then please inform your customers. We would like to know what is happening.</p>
Good day Mr. renierlatgan
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. renierlatgan
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Dear FNB
I have received an email from you regarding my complaint: FNB:-) Reference number ********** has been issued for your complaint. To follow up with us you can contact ********** 147.31 Jan 12:30
I'm not contacting you. You can contact me. As you can deduct from my complaint I had to spen more than an hour on the phone with you. Without any positive outcome. Further more I'm sure that all the other people on this forum would also like to know what happened to fnbconnect, not just me.
Dear FNB
I have received an email from you regarding my complaint: FNB:-) Reference number ********** has been issued for your complaint. To follow up with us you can contact ********** 147.31 Jan 12:30
I'm not contacting you. You can contact me. As you can deduct from my complaint I had to spen more than an hour on the phone with you. Without any positive outcome. Further more I'm sure that all the other people on this forum would also like to know what happened to fnbconnect, not just me.