ME
Mark E

1 reviews | Active since Dec 2017

23 Jun 2018, 22:35

FNB connect just a waste of time and money

FNB connect is absolutely useless. I have 7 contracts with them and am really unhappy. All the phones are continuously dropping calls. The keep tell to register on Vodacom or cell, which you can't do, it keeps telling me network not available or your summer does not work on the network. I have travel international and both UK and US my Simm can't find a network to register, when I came how on Friday, no my Simm won't register on the local network. They can't tell me why. At this point I am going to test Vodacom again and if it works I am leave FNB behind.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Jun 2018, 09:35
Official

Good day Mark Elliott,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Private Clients who will investigate and provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)