AM
Akesh M

1 reviews | Active since Jan 2012

11 Oct 2016, 08:25

FNB Connect Issues

<p>FNB Connect is the worst product that i have encountered. The network issues are endless. during my short term with them I have experienced issues atleast twice a month, if not more. To get a hold of someone to rectify this proves also to be an issue. I cannot make calls, receive my data since 10 October 2016. I was asked to "Be Patient " and it will be rectified soon. A day later, still can't make calls or receive data.</p> <p> </p> <p>CHANGING MY SERVICE PROVIDER!!! - WILL NEVER RECOMMEND FNB CONNECT!!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Oct 2016, 13:47
Official

Good Day Mr Mothilal,

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)