1 reviews | Active since Sept 2009
FNB Connect Issue
My FNB Connect month to month contract was changed to prepaid on the 1st of September without me requesting the change. I have now phoned the call center 4 times to report the issue and asked them to rectify it as soon as possible. 4 Times I have been promised that they will call me back and up to now I have not received any calls from FNB.
Good Day Dawie ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
***
I do apologise for any inconvenience caused.
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Dawie ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
***
I do apologise for any inconvenience caused.
Regards,
Client Experience Team
Email address: ***
Tel number: ***