FNB CONNECT is USELESS!!!!!!

<p>I am SICK and TIRED of trying to deal with the call centre. I have spoken to countless agents who all have a different story and NO ONE can sort the problem out.</p> <p> </p> <p>First when I joined the unlimited call package I was not able to receive calls which took forever to sort out. Now I have signed on for recurring data bundles 2GB which was deducted from my account end of DEC and I have been UNABLE to use the data!!!! It shows I have data, but when I access the internet it tell me to recharge.</p> <p> </p> <p>I have spoken to countless agents, where I was told to change setting on my phone (even wrong info given there) finally after the 5th call spoke to a lady calle Keneilwe who assisted me. After a long conversation, she informed me that they had received an email from technical department saying that they were aware of the problem and it will be sorted by Wed mid afternoon the latest. Needless to say the matter wasnt sorted. I called on Thu and spoke to Tumi who then reloaded the 2GB and told me to reboot, which I did, and yet AGAIN it still does not wor****!! She asked Keneilwe to call me, of which I received a call from a private number and the phone rang once and was put down.</p> <p> </p> <p>I called again this morning speaking to Lerato who now informs me that I cant have recurring data, and I am on prepaid unlimited package?????? Now PLEASE tell me what the HELLLL is going on??? My account was deducted with the R95 + R393 = R488????????????????????????????</p> <p> </p> <p>Lerato was goint to escalate the problem to admin and they will get back to me in 24-48hours UNACCEPTABLE FNB UNACCEPTABLE!!!!</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>