FNB Connect is the worst network to use

<p>I have been observing my account on a daily since the 1st of December as I suspected that my phone has been using a lot of data abnormally, I have been loosing both my airtime and data like crazy. I use wifi both at home and work but within 8 days i've lost all my money R150 airtime and 2GB in 8 days. Last night I recharged just to observe and before bed I switched off my data. This morning I was online for 15mins and my airtime worth 100rands and 100MB was gone. when I call FNB they tell me that they have escalated the matterto the technical team and will respond in 48hours. So what happens to my work in the interim as i am out of the office? I cant wait that long for FNB to fix this mess. Last week my sim card was blocked and when I called they said it was a mistake. Please explain how that happens. I would like to be reimbursed all my monies lost from the beginning of this month till today and cancel this sim card . I rather return to my old network where i am assured that i will have network coverage through out even when we have loadshedding. I was left stranded when we had no electricity and FNB Connect sim did not have network connectivity , I dont know how that makes sense. You sell your clients dreams, then you under deliver. you have left a sour taste in my mouth and have never had such bad service from FNB. Kindly respond to this matter as soon as possible.</p>