MY
Marc Y

1 reviews | Active since Sept 2011

01 Nov 2016, 06:43

FNB Connect is the Pits

<p>I ported to FNB connect thinking I would save monthly. I have gone from a total bill of no more than R100 to well over R400 per month. To make matters worse, I am not being allowed to port away and am getting no useful help from the company. </p> <p> </p> <p>I am now recommending to anyone and everyone to avoid this ****ty service provider. FNB has lost touch with what used to make it great. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Nov 2016, 13:09
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)