1 reviews | Active since Oct 2018
FNB Connect is pathetic and I am moving all my accounts to a different bank
I can not believe how useless FNB connect is. I did an application for a new smart device and after all was approved 3 days later I receive an sms stating that my cancellation request was successfull even though I did not cancel. they tell me that the courier company tried to phone me 3 times with no success which is not thru and they decided to cancel my appliction for me. I have 3 accounts with FNB which I will move this weekend to a different bank. I am DONE with FNB!!!!
Good Day
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
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Regards,
Client Experience Team
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Good Day
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***