EL
Emmerentia L

1 reviews | Active since Apr 2017

30 Jul 2021, 18:16

FNB Connect is not connected

I have an unlimited airtime contract with FNB Connect. Well the whole day I have not been able to make calls, apparently because it's my debit order day. So on a debit order day I get no service. What utter nonsense!!! I've been on the phone more than 5 times today with their helpdesk and no one has been able to assist or resolve the problem for me. I'm annoyed and disappointed.

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Replies (1)
EL
Emmerentia L's update31 Jul 2021, 10:02
Reviewer Update
Their response was *******. I am still unable to make calls. This is day 2. They rep**** to say they will address my problem within 24-48hrs.
So me not being to make calls for 2 day now, is not a matter of urgency/concern.
FNB Connect is disappointing