Fnb connect is #joinus to not connect#

<p>I was contacted by fnb consultants about new Fnb connect SIM card, that was around August I was told I will get whatsup for free, cellphone banking for free, I was excited abt their month to month subscription for 1gig I've been their client for abt 14 years their service is excellent but Fnb connect SIM card was my worst nightmare, I called the call center 8 times if not more clearly they could see that on my calls data was also going, whatsapp is not free, they promised to escalate it somewhere but no response, I called back they told me its my phone!! But could not tell me how? On 2016/10/11 I received a message to say they are aware of intermittent data I may be experiencing I called again I was told by their consultant its my phone!!!!! Fnb is confused when I told them about my whatsapp not working they it was only a promotion, why was I not told that before I agreed to joined so I can get an opportunity to weigh my options!! Today I got a message to whatsapp was only a promotion !! Fnb is this how u make us join u and drop us on the way ???? Now most of the day the Fnb connect says NO SERVICE, they say they tried calling me, The SIM card dat does not connect.!!!!!!!</p>