KR-G
Khairoon Rasool - Grewe
1 reviews | Active since Nov 2019
21 Nov 2019, 16:31
FNB connect is ***********
I bought a phone through FNB connect in March. In October I had to send the phone to them for repairs. It is now almost the end of November and I have not received my phone back. Everytime I phone Fnb I am sent from pillar to post without resolve. I am always giving the promise that somebody will phone me back but this never happens. I need this matter to be resolved, I am paying for a phone I don't even have
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FNB (First National Bank)'s replyOfficial
22 Nov 2019, 09:05Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply22 Nov 2019, 09:05
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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