1 reviews | Active since Nov 2012
FNB Connect is a **** service. Change banks now.....
Stay away from FNB Connect. As a matter of fact, I am moving away from FNB completely.
They **** you into applying for anything as easy as clicking a button on the app. But dare to cancel anything??? You have to short of giving blood, jump trough hoops and run a mile to get things cancelled.
Their network is terrible. constantly no network or bad service. Sat on the phone with the call center for 30 minutes to get this cancelled, only to get a call the next day advising me that unless i give them all my personal details, they will not cancel it. Do they know how much ***** is happening these days? You cannot call a person and ask them personal information??
STAY AWAY, YOU WERE WARNED!!!!
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)