FNB connect is a ****!!!

<div id="conversation-header" class="spacer" style="color: #000000; font-family: sans-serif; font-size: 18.304px; widows: 1; height: 102px;">I am extremely unhappy with the lies I have been told regarding the FNB connect contracts.</div> <div id="conversation-promotion" class="spacer" style="color: #000000; font-family: sans-serif; font-size: 18.304px; widows: 1; height: 0px;"> </div> <div id="m133" class="mail-message expanded" style="color: #000000; font-family: sans-serif; font-size: 18.304px; widows: 1;"> <div class="mail-message-content collapsible zoom-normal mail-show-images " style="overflow-wrap: break-word; margin-top: 16px; margin-bottom: 16px;"> <div class="clear"> <div dir="auto"> <div dir="auto">First of all I wasn't told that the free WhatsApp was only a promotion. </div> <div dir="auto">Second, I wasn't told about any soft blocks on the contracts, I was told that I would pay R65 per sim per month but because you are my bank and have access to my account you just take and take money, almost R500 last month, and I have to go without food or electricity because of this.</div> <div dir="auto">Now I also see that the airtime on one of my sims is R-29,368,43??? Are you people insane??? I absolutely have been ****med. By my BANK?!</div> <div dir="auto"> </div> <div dir="auto">I recently got a new job and I need my phone to make calls, all of a sudden I can't make calls, send SMS's or use the Internet, even though my balance shows that I have almost 400 SMS's, more than 100mb data and 140 minutes for calls. </div> <div dir="auto">I phoned the helpline yesterday morning and they said that something was wrong (no kidding) and that someone higher up would have to help me. Now I'm told that both sims have been disconnected after they took everything there was in my account. </div> </div> </div> </div> <div class="mail-message-footer spacer collapsible" style="height: 0px;"> </div> </div> <div id="conversation-footer" class="spacer" style="color: #000000; font-family: sans-serif; font-size: 18.304px; widows: 1; height: 109px;"> </div>