MU
Mike U

1 reviews | Active since Jan 2017

09 Jan 2017, 18:45

FNB CONNECT IS A HEADACHE

<p>I am supposed to be a Private Client. I signed up for their SIM card, the data & voice services are horrible. I manage to endure for the mandatory 60days. Now I want to port back tony original network MTN and they will not let me do it even after so many calls/emais to their contact centre.</p> <p>This is a great disappointment.</p> <p>FNB is so bad</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Jan 2017, 15:55
Official

Good Day

Thank you for your email and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

Tel number: *** (option one)