1 reviews | Active since Jul 2013
FNB Connect increasing data package price by 257%
<p>I am an FNB Connect client who in the past could buy 2GB once off data bundles for R95. They have now increased the price to R245.</p> <p> </p> <p>Do I even need to say what a ridiculous increase this is, without warning or without communication. I ported to FNB connect for their good data prices. Now I will need to port out again.</p> <p> </p> <p>I can't understand how any business, especially that is in the business of banking and savings can impact their customers like this.</p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)