LH
Lloyd H
1 reviews | Active since Aug 2017
22 Dec 2025, 13:39
FNB connect incompetency
Laptop since taken for assessment no solid feedback a week later. You get an email that read follow up done. FNB complaints offucer called and said I will be dealing with her and she will send me an email and she never did. On secure chat Kutlwano directed me to digital planet. Told her I am going to write a nice review about you and FNB that is when she said the matter has been escalated. Bought the laptop on the 28th November and today its the 22nd December.
I am really exhausted
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Lloyd H's updateReviewer Update
24 Dec 2025, 05:19FNB household content insurance
Claim was made for a Telefunken 55 inch smart tv. TV was assessed and can't be fixed. Fnb accepted the claim. FNB charged me R3000 power surge excess, I don't know where that came from. The policy documents that I have and agreed to basic excess of R1000.
Bought the TV for R6100
Quotation for TV from FNB R5000 less R3000 excess. I have to buy a TV that cost R2000
Why are we insuring our appliances?
Claim was made for a Telefunken 55 inch smart tv. TV was assessed and can't be fixed. Fnb accepted the claim. FNB charged me R3000 power surge excess, I don't know where that came from. The policy documents that I have and agreed to basic excess of R1000.
Bought the TV for R6100
Quotation for TV from FNB R5000 less R3000 excess. I have to buy a TV that cost R2000
Why are we insuring our appliances?
LH
Lloyd H's update24 Dec 2025, 05:19
Reviewer Update
FNB household content insurance
Claim was made for a Telefunken 55 inch smart tv. TV was assessed and can't be fixed. Fnb accepted the claim. FNB charged me R3000 power surge excess, I don't know where that came from. The policy documents that I have and agreed to basic excess of R1000.
Bought the TV for R6100
Quotation for TV from FNB R5000 less R3000 excess. I have to buy a TV that cost R2000
Why are we insuring our appliances?
Claim was made for a Telefunken 55 inch smart tv. TV was assessed and can't be fixed. Fnb accepted the claim. FNB charged me R3000 power surge excess, I don't know where that came from. The policy documents that I have and agreed to basic excess of R1000.
Bought the TV for R6100
Quotation for TV from FNB R5000 less R3000 excess. I have to buy a TV that cost R2000
Why are we insuring our appliances?