FNB Connect - How can you abuse your clients in this way?

<p>After considering an FNB Connect device and Contract package I did some online research and heard about the Amazing Free Whatsapp that is included.</p> <p>I was hesitant as the free whatsapp for contract clients seemed to good to be true? Upon receipt of my device and Sim on the 30th Nov 2016, I was delighted! Included in the delivered box was a Nice blue pamphlet simi**** to a quick start guide. It outlined the type of contracts and what voice and data was included and how easy I could manage it online and set SIM Limits and then also very boldly that I as contract holder will have FREE Whatsapp whithout any charges on the inluded contract SIM! After the Data was depleted I did not stress. Because according to FNB and the information on the Pamphlet, I could still chat away on Whatsapp! Well, not so. FNB refuses to honour the Free Whatsapp and after enquiry just sent me a very impersonal e-mail stating that it was only a promotion which ended on the 20th Nov 2016! So because I am one individual, FNB think they can Bullyme and not deliver what is promised? Just send a email and say they no longer provide the services promised!? This is unacceptable and I wish to warn any potential FNB Connect subscribers to think twice and turn away. FNB connect has caused me endless frustration and this after I have been a loyal FNB customers for over 15 years! What is happening to FNB? </p>