CO
Coenie O

1 reviews | Active since May 2010

09 Apr 2022, 10:31

FNB Connect - Horrible internet speeds/availability

Their FNB Connect service is **********. Even with full "4G" I am often unable to open a web page. It is unreliable, inconsistent and slow internet service.

The mobile network for normal GSM calls is fine, but without a decent internet connection this service cannot be recommended.

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Replies (2)
CO
Coenie O's update09 Apr 2022, 14:59
Reviewer Update
Thank you for the prompt response. I look forward to hearing from you
CO
Coenie O's update26 Apr 2022, 22:06
Reviewer Update
It is now the 26th of April and there has been no improvement. FNB came back t some about a week ago with feedback from their network provided(cellc) who indicated that my signal was to blame for the poor services... BUT ALL my screenshots indicated that I had FULL signal. Terrible quality of investigation and feedback. I proved to them again that I had great signal and shared the evidence via email. It has been 5 days without any feedback.

I'm done, I'm tired - moving to MTN...