FNB connect has the worst order platform in existence

FNB Connect has been extremely disappointing. I placed an order and was waiting for it to be delivered, only to receive a notification two days later stating that it had been cancelled. When I contacted support to enquire, I was informed that I had requested the cancellation, which is not true.

I now have to wait an additional 24 to 48 working hours for an investigation to determine who requested the cancellation, yet this does nothing to resolve the fact that my order has still not been delivered. Due to their incompetence, I will now have to wait even longer for my order.