RR
Rakesh R

1 reviews | Active since Oct 2010

18 Jan 2018, 11:57

FNB Connect - Harassment

I am totally disgusted with FNB Connect. I changed banks and as a result close all my FNB Products. I paid all outstanding due but still receive calls from FNB Connect and its legal representatives. Even with all my communications and calls to FNB this is still not resolved and I am still being harassed.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Jan 2018, 12:26
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Private Clients who will investigate the matter and provide feedback.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)

RR
Rakesh R's update31 Jan 2018, 09:08
Reviewer Update
Hi.. this issue is still not resolved as I just received a call from Blake and Associates again. This is now really ridiculous as FNB promises and communications does not mean anything. Is there another governing body I can contact to resolve this?