1 reviews | Active since Oct 2016

02 Nov 2016, 11:19

Fnb Connect Ghost Fees

<p>Fnb taken R800 of my account in October 2016 fee's I was unaware of 24 October 2016 .I asked the cancel my sim the the call centre said my money will not be refunded so I asked to cancel 24/25 November 2016.No replies also it's now two days my sim isn't working but I paid upfront . Please reply via email . </p>

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Nov 2016, 13:27
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

's update03 Nov 2016, 10:26
Reviewer Update

It's now day 3 and Sim isn't working !