SD
Siphethuxolo D

1 reviews | Active since Sept 2016

21 Nov 2018, 16:00

FNB Connect ***** Is Real!!!

FNB Connect continues to debit my account since 2016 and these debit order are unauthorised. Now they are making debit orders ranging from R0.01 to R45.00 thinking I will not notice and they are recurring and come in multiples totalling around R180. Sneaky aren't you. Sort this out before I tak legal action. I owe FNB Connect nothing!

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Nov 2018, 08:57
Official
Good day Spera Didiza, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Connect who will investigate and provide you with feedback.

The reference number is ***NF.

Regards 

Hello Peter Complaints Team

*** (option one)


SD
Siphethuxolo D's update14 Dec 2018, 11:08
Reviewer Update
I am not satisfied with how this is being handled