FNB Connect *****
I have 2 sim cards from fnb connect. For the past 3 months I have been charged for out of data bundle, for the past year I have been receiving 200MB monthly and once its depleted I knew its depleted. This is a kind of ******* as I never requested for the line to be open. I am requesting a refund from FNB as I never signed for an open contract. I mean +/- R400 a month is too much. I requested FNB to close the line but today I have received another invoice for month end June. This is ***** pure *****
Good Day Phumlani,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to FNB Connect to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Phumlani,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to FNB Connect to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***