1 reviews | Active since Jun 2010
FNB Connect & FNB App & Free 1GB
The FNB mobile banking App indicates that if one uses FNB Connect as I do, and transacts on the mobile app, as I do, one will receive a free 1GB of data EVERY month. This seems to be a con. I received it in November and it expired two days ago. By that time I had already transacted in December and have since but there has been no sign of the free 1GB. Why Not? What is happening??
Hello Rowney,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Rowney,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)