CT
Clinton T
1 reviews | Active since Jul 2015
11 Dec 2021, 23:45
FNB Connect Fitbit device image not the same(APP)
I added a new fitness device on the FNB app Connect channel. It was a Fitbit sense which clearly shows free buds included in the image. Note that within the app does not give you more details on what you will receive (not even the color unless you understand the stock code). I emailed the Connect customer care only for the products team to tell me to refresh the app and BTW still hasn't changed. I advise that whoever is ordering from the app has to be aware of this and I guess they won't, until it's too late. I guess that the FNB connect team has clearly dropped the ball on this one and doesn't understand the convenience of ordering from within the app.
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