1 reviews | Active since Dec 2014
FNB Connect - False Advertising, Free 3Gig data
I have been a FNB customer for almost 20 years. I always praised the fact that they always give that extra bit to their customers. I would always recommend FNB to family and friends, especially after they offered the free 3Gig ADSL and 100MB 3G data.<br> <br> FNB Connect gave 3Gig ADSL and 100MB data for free to platinum card customers.<br> It was advertised as FREE without any date that this offer will expire. The 100MB of 3G data came in quite handy just days before i run out of data on my cell phone contract.<br> <br> Both 3Gig ADSL and 100MB 3G data, is no longer free. They offered me a 10% once off my first ADSL subscription and after that I need to pay the normal rate. FNB, This is classified as false advertising. Stipulate a expiry date on your offers and do not lure in new customers with your false advertising.<br> <br>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 882799.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 882799.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
