Fnb connect fail
<p>Received a call from one of your consultant's from Durban for a fnb connect sim card,was promised a bunch of empty promises and it's now more than a month that has gone by but I am yet to receive my sim card. What happened to 2 to 3 working days??? Also,received another call today for a funeral policy plan which I was intrigued by but how can I agree to such service,I was told by this consultant to phone the first consultant back because she probably made a mistake? This is unacceptable from FNB.</p>
Good day Mr. ashlynn-williams
Thank you for sending us your feedback regarding your connect sim matter. We do apologize for the inconvenience caused to you in this regard in not receiving your sim card this far. We have logged a formal complaint with the following reference number: ***.
You will receive feedback in 24 to 48 working hours.
Thanks Regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. ashlynn-williams
Thank you for sending us your feedback regarding your connect sim matter. We do apologize for the inconvenience caused to you in this regard in not receiving your sim card this far. We have logged a formal complaint with the following reference number: ***.
You will receive feedback in 24 to 48 working hours.
Thanks Regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***