FNB Connect - Extremely poor service if any

<p>I recently taken out the unlimited R399 package from FNB connect, this has been a disaster from day 1 - it took over a week to activate, another few days to port me. I have had serious problems with invoices - tried calling the help desk - they log a call - no one get's back to you - wait time for answering the phone is approx. 30 mins - then the call drops, i was promised that i can download invoices for my billing - but was told by the help line that the branch **** to me - and no invoices can be downloaded on this packgae - push from pillar to post - been on the phone this morning for over an hour - still no assistance.</p> <p> </p> <p>I think FNB should focus on their CORE business instead of trying adjacent markets which they are totally useless - advise to public - if you want a cell phone package go to a cell phone provider - not a bank who does not understand customer conerns</p>