1 reviews | Active since Nov 2012
FNB Connect - Don't answer the phones & incorrect billing
<p>I have been trying to phone FNB connect - left to hold 22 minutes on a Friday afternoon and then hung up. This after numerous dropped calls and other attempts on different occasions and from different phones, even from the FNB App.</p> <p> </p> <p>The reason for my phone call is that I am a new FNB connect customer. The quotation that FNB provided me with does not martch up with the first invoice at all, I would like to find out why. Could someone please give me a call.</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 959316 .
Regards Complaints Resolution
Melinda Duvenhage
Email address: ********** Tel number: ********** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 959316 .
Regards Complaints Resolution
Melinda Duvenhage
Email address: ********** Tel number: ********** (option one)
Thank you Mojalefe for responding to my request and helping me
Thank you Mojalefe for responding to my request and helping me