AZ
Adriana Z

1 reviews | Active since Aug 2018

16 Aug 2018, 17:50

FNB Connect - Does not Release Number

I'm trying for the past month to port my cell number from FNB Connect to Vodacom, but with no success. It is as if they are not releasing my number to port.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Aug 2018, 10:33
Official

Good day Adriana Zeelie,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Connect for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)