FNB Connect does it again

<p>Because of the pathetic service I received I cancelled my connect contract in the middle of January. I asked the person that did it to send me some proof that it was done and his answer was "Me telling you it is done is the proof" or something along those lines. There was supposed to be a cancellation fee of R150 and that was to be that. And big surprise, yesterday data was loaded on and they deducted the montly cost. I've been trying to phone them for 2 days and all I get is "We are experiencing high call volumes blah bla". I tried to speak to the Premium banker and all she does is put me throught to the same number?????. Overall FNB is good but PEOPLE STAY AWAY FROM FNB CONNECT!!!!!!!</p>