FNB Connect - Do not deliver the service they promise

<p>FNB Connect - Took a tablet contract with connect that is coupled with a sim card and 500Mb of data along with an extra prepaid sim cardover 24months. This was delivered and all seemed well. The delivery note noted the device both sim cards and a brochure.</p> <p>I will not mention the drama that followed to link these sim cards to my name but this was NOT what was communicated to me...</p> <p>When the first debit order was deducted and I received no data I contacted FNB Connect and was advised that I have the incorrect sim in the device. I was promised once the correct sim is inserted in the device my data would be allocated. I did change to the other sim card only to find this did not take place.</p> <p>Now two months later still no data. I am now advised that I indeed have 4 sim cards allocated??? The two I have are prepaid and I am missing the contract sim and another prepaid. Apparently the courier company did not deliver them. I doubt this as all items I received were listed on the courier note and why would FNB send me two differing parcels???? I am also told that the "missing sim" with my contract data cannot be migrated and that they have to find it now blaming the courier company.</p> <p>FNB Connect I would like you to sort out this incompetant mess AND refund me the data allocation I did not receive due to your errors. Alternatively FNB may take back the device and cancell the contract in my name along with fully refunding ALL the money I have paid already. Failure to do this will leave me no choice but to institute a formal claim.</p> <p> </p> <p>Sorely dissapointed and aggravated by the lack of providing the service you advertise....</p>