1 reviews | Active since Sept 2010
FNB Connect - Disconnect Me
<p>I took out a pre-paid contract with a phone with FNB.</p> <p>I moved over on 4 April to FNB, port my number.</p> <p>On 5 April my port was successful. My number is working.</p> <p>On 6 April, someone at FNB blocked my sim. 7 hours later my sim is unblock. There after the number is working again.</p> <p>On 7 April, my number does not exist any more. Someone at FNB ported my number back to Vodacom. This all happend without autorisation. </p>
Good day Mr. dutoitjan
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. dutoitjan
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***